Lender's Bookkeeping Screw-Up Lands Long Island Homeowner In Foreclosure; Bank Corrects Error, Issues Apology Only After Local Media Intervention

In East Hampton, New York, WABC-TV Channel 7 reports:

• She's an architect who's helped build scores of homes. But now - the struggling businesswoman is trying to save her own house from foreclosure after she says her bank tried to literally run her out of town - that is until 7 on your side stepped in. "It's ridiculous. It's gotten me ill." Amagansett homeowner, Eva Growney's talking about foreclosure notices she's been receiveing since last year from her mortgage company, Chase. "It's exasperating. The phone rings all the time because I'm always getting threatening phone calls," the Hampton's homeowner.

• At issue? Two mortgage payments, one from last April, the other from August totaling more than $4,890. Chase says they're both owed. But Eva and her business partner, Michael O'Sullivan, say both were paid months ago, when they were originally due.

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• So 7 On Your Side contacted Chase. And after a flurry of phone calls, Chase finally apologized for it's error and credited the two lost mortgage payments as sent on time. Finally, her mortgage was corrected. And Eva and Michael were breathing easier. "In that aspect we're appreciated of Channel 7 and you guys." Chase also said it had contacted the three credit reporting bureaus asking them to update Eva's account as being current and wipe the delinquencies off her record.

For the story, see Mortgage mess.