Confessions Of A BofA Robosigner; Says Bank's Foreclosure Operations "Were Chaotic & Stressful," Shudders To Think Of All Docs w/ His Name On Them

In Southern California, CNN Money.com reports:

• It only took him a second to sign each foreclosure document. That's how good [ex-Countrywide Financial employee] Tam Doan got at his job in Bank of America's pre-sale foreclosure department in Southern California. Of course, he didn't have time to actually read the paperwork he was signing, he said, and in some cases, he didn't even know what documents he was putting his pen to. "I had no idea what I was signing," said Doan. "Either you were in or you were out."

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• Doan approached CNNMoney after the so-called robo-signing scandal came to light last month. After 18 months at Bank of America, he was terminated in early September for failing to follow policy, according to the servicer.

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• Unlike Countrywide, which he described as orderly, Doan said Bank of America's foreclosure operations were chaotic and stressful. There weren't enough people to do the job and they didn't receive the training needed to do it properly.

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• While Bank of America has accused him of trying to take advantage of the current media frenzy surrounding robo-signing, he said he is speaking out because the servicer wrongfully terminated him. Now that he's not in the thick of the foreclosure process, Doan said he has had time to reflect on what his actions meant. Each signature likely led to a borrower losing his or her home. While he got numb to that fact while he was on the job, he now feels guilty. "I shudder to think how many foreclosure documents have my name on it," he said.

For more of Doan's confession, see I was a robo-signer.