Sunday, January 23, 2011

Lawsuit Forces Chase To Admit Improperly Clipping 1000s Of Military Families, F'closing On 14 Homes In Violation Of SCRA; Agrees To Cough Up About $2M

NBC News reports:

  • One of the nation's biggest banks — JP Morgan Chase — admits it has overcharged several thousand military families for their mortgages, including families of troops fighting in Afghanistan. The bank also tells NBC News that it improperly foreclosed on more than a dozen military families.

  • The admissions are an outgrowth of a lawsuit filed by Marine Capt. Jonathan Rowles. Rowles is the backseat pilot of an F/A 18 Delta fighter jet and has served the nation as a Marine for five years. He and his wife, Julia, say they’ve been battling Chase almost that long.

  • The dispute apparently caused the bank to review its handling of all mortgages involving active-duty military personnel. Under a law known as the Servicemembers Civil Relief Act (SCRA), active-duty troops generally get their mortgage interest rates lowered to 6 percent and are protected from foreclosure. Chase now appears to have repeatedly violated that law, which is designed to protect troops and their families from financial stress while they’re in harm's way.

  • A Chase official told NBC News that some 4,000 troops may have been overcharged. What’s more, the bank discovered it improperly foreclosed on the homes of 14 military families.

***

  • [In a statement to NBC News, a Chase spokesperson] said that beginning this week Chase will be mailing a total of about $2 million in refunds to families that may have been overcharged. She says most of the families improperly foreclosed on have gotten or will get their homes back. A bank official described what happened here as “grim,” but emphasized the mistakes were inadvertent, not malicious.

For more, see No. 2 bank overcharged troops on mortgages (NBC News exclusive: JPMorgan Chase also improperly foreclosed on homes).

Go here for a statement to NBC News from a JP Morgan Chase & Co. representative in response to a report about foreclosing on the homes of military families.

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