Ohio AG: Contractor Grabbed Cash Upfront, Failed To Deliver Promised Work; Homeowners Say Vendors Either Never Showed Up Or Installed Leaky Windows

From the Office of the Ohio Attorney General:

• Ohio Attorney General Mike DeWine [] announced a lawsuit against basement window seller Best Choice Industries LLC, operating as Best Choice Egress Windows, for multiple violations of Ohio consumer law, including failure to deliver.

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• In complaints filed with the Ohio Attorney General’s Office, consumers say they paid the company for windows they never received, or that the company installed windows that leak when it rains. In some cases consumers paid in full or made large down payments, but never heard from the company again.

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• The lawsuit charges the business and its owner Daniel Perley with multiple violations of Ohio’s Consumer Sales Practices Act, including failure to deliver, providing shoddy services, making misrepresentations about its services, and violating the Deposits Rule. It also charges the business with violating the Home Solicitation Sales Act by failing to provide notice of consumers’ right to cancel. The lawsuit seeks injunctive relief, consumer restitution, and civil penalties.

For the Ohio AG press release, see Attorney General DeWine Sues Columbus Window Company for Failure to Deliver.

For the lawsuit, see State of Ohio v. Best Choice Industries LLC.