Fresno Feds Pinch Pair For Allegedly Running Loan Mod, Debt Consolidation Racket; Suspects Accused Of Using India Call Center When Targeting Victims

From the Office of the U.S. Attorney (Fresno, California):

• On May 31, 2012, a federal grand jury returned a 46-count indictment charging Sharanjit Kaur, 36, and Baljit Singh, 47, both of Fresno, Calif., with conspiracy, mail and wire fraud, and international money laundering, United States Attorney Benjamin B. Wagner announced following the defendants’ arrests [] in Fresno.
  
  
• The indictment alleges that between July 2010 and June 2011, Kaur and Singh owned and operated several companies based in Fresno, Calif. for the sole purpose of defrauding hundreds of customers throughout the United States. Kaur and Singh touted to potential customers that their businesses, Consumer Financial Services, Consumer Credit Repair, and Client Financial Services, could provide debt consolidation services.
  
  They also falsely promised that they could renegotiate debts with creditors and mortgage lenders, obtain low-interest loans for customers, assist in avoiding lawsuits, lower car payments, replace high-interest credit cards with low-interest ones, and correct errors in credit reports. Kaur and Singh used a call center in India whose employees would call customers using aliases such as “Neil McKenzie” or “Anthony Jones.”
  
  
• The indictment alleges that after luring customers into using these purported services, Kaur, Singh, and their agents instructed customers to send in monthly payments of $500 or more. Even though they collected regular payments from customers, the defendants did not contact creditors on behalf of customers. Nor were customers informed that the defendants were not in fact providing the promised debt renegotiation services.
  
  
• To mislead customers as to the status of their debts, the defendants sent fake letters from creditors indicating that the customers’ loan modifications had been approved. When customers would contact the defendants’ companies about late-payment or default notices they had received from their creditors, the defendants and their agents would either hang up on customers or request that customers continue to make service payments to the defendants.
  
  
• Customers sent over $400,000 in payments to the defendants. According to the indictment, Kaur and Singh used the funds received from customers for their own benefit. Kaur and Singh also wired a portion of the funds to an individual in Kolkata, India.

For the U.S. Attorney press release, see Two Fresno Business Owners Indicted For Defrauding Hundreds Of Homeowners And Other Customers Seeking Debt Relief And Credit Repair.